Akseli in short
Akseli is a customer flow and work management system that features self check-in kiosks, info displays, door displays, mobile services, patient wristbands, and a facility management.
Akseli makes the reception of patients fast and effortless. Learn more about Akseli’s main features.
Stories about collaboration and benefits offered by Akseli
Akseli offers several benefits, from reduced costs and saved time to enhanced customer experience.
Smooth customer journey
Akseli brings together professionals and customers and saves time for both. Preventing queues, a smooth customer flow improves customer experience and increases job satisfaction among employees.
Akseli keeps all parties up-to-date, even when situations change suddenly during the day. Akseli directs customers to the right waiting lobby and offers healthcare staff an overall picture of customer flow and room reservations in real time.
Designed for professionals
Akseli provides healthcare staff with an up-to-date picture of the situation. With the system, the activities of a unit can be monitored efficiently and customer’s entire program can be checked from a list in the system.
Because Akseli offers customers the information and directions they need, healthcare staff does not have to spend time on these activities and they can focus on other tasks. Akseli’s Professional View shows whether a customer has arrived and is being served, and notifies customers waiting in the lobby with an audible signal when the waiting number being called in changes.
Work becomes more motivating and more time is left for treatment work while Akseli takes care of the routine tasks. Akseli directs customers to the correct location and the healthcare staff no longer needs to go out into the corridor to call customers in by their name.
Akseli helps with treatment planning. Scheduling appointments and operations runs smoothly because Akseli automatically proposes available time slots that suit all participants. The times proposed by Akseli can be utilised in backend systems used for reservations. This feature improves existing systems without the need for complex changes and retraining.
However, Akseli never makes the final decisions in the background. Plans are always checked and confirmed by the user. This way, planning combines the strengths of AI and human abilities.
Base your decisions on data
Healthcare professionals operate in an environment where even small events or changes may have significant consequences. Akseli records all the events that take place within the areas it monitors, whether they concern a professional or a customer. Because of this feature, Akseli offers information on all events that have taken place: where and when they took place and who was involved.
Information stored in Akseli can also be used for compiling statistics, preparing reports, and developing and planning operations. This results in significant savings, for example, during construction projects or when reorganising functions within the organisation.
Customised to your needs
Akseli scales to customers’ needs. Our customers can choose the functionalities they want to implement and their extent. Costs are based on use, which means that our customers never pay for something they do not need.
Our modern service model encompasses all the features and components required, delivered to the location and installed. Our comprehensive service package includes devices, software, integrations, support, maintenance, and even any new software versions released.